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Client Area Two-Factor Authentication (2FA) Setup Guide :

 

1. Two-Factor Authentication Requirements 

Before initiating login or configuring Two-Factor Authentication, clients must ensure they have:

  • A mobile smartphone or tablet.
  • A supported authenticator application installed (e.g., Google Authenticator, 2FAS, or Authy).
  • Active Webdev Client Portal login credentials (Email address & Password).

2. Standard Client 2FA Setup Workflow

Step 1: Access Client Portal

Step 2: Enable 2FA

  • Once logged in, a security page will be visible asking you to enable Two-Factor Authentication for your account. Under the Two-Factor Authentication section, click 'Click here to Enable'.






Step 3: Select Authentication Method

  • Select 'Time Based Tokens' (Get codes from an app like Google Authenticator or Duo) and click 'Get Started »'.











Step 4: Scan QR Code or Enter Setup Key

  • Open your phone and download the Google Authenticator from either Google Play Store or Apple Store.Once you have finished downloading the application open it.





    In the Authenticator Application tap the '+' button and select 'Scan a QR code' or 'Enter a setup key'




Scan the QR code displayed on the Client Area screen. If you cannot scan the code, manually enter the provided Secret Key into the app.

Step 5 :Verification Code Entry & Login Completion
Enter the 6-digit passcode generated by your authenticator app into the field and click 'Submit'.




Step 6 : Back Up Code
Copy and store the backup code as it can also be used to access your Client Area incase you cannot complete the two-factor authentication on your phone.



Step 7: Login Completion
Log back in into the client area, enter your Email and Password. You will be asked to enter the required 6-digit authentication code which you will get from the Google Authenticator Application.










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