Business Hosting DNS records and settings for new domains
Required DNS Settings for Business Email Hosting
To ensure your email functions correctly and clients like Outlook and Thunderbird can auto-configure themselves, please add the following DNS records to your domain. These records are essential for delivery, security, and ease of use and can be requested from your domain service provider.
Summary of Required DNS Records
N.B: we are using ‘yourdomain.co.zw’ as an example. When entering your records, please use your actual domain name
|
Record Type |
Host Name |
Value/ Target |
Priority |
Notes |
|
A |
|
156.38.135.147 |
- |
Primary mail record email services |
|
MX |
@ |
mail.yourdomain.co.zw |
0 |
Mail exchanger records, for emails to be sent to our server |
|
TXT |
@ |
v=spf1 +a +mx +ip4:156.38.135.147 –all |
- |
Prevents spoofing, authorizes our server to be the only host to send mail for your domain |
|
A |
autodiscover |
156.38.135.147 |
- |
Enables automatic configuration for email clients |
|
A |
autoconfig |
156.38.135.147 |
- |
Enables automatic configuration for Thunderbird |
|
SRV |
_autodiscover._tcp |
0 0 443 mail.yourdomain.co.zw |
0 |
Required for Outlook auto-configuration |
|
TXT |
_dmarc |
V=DMARC1; p=none; |
- |
Monitors email authentication and prevents phishing |
|
TXT |
Default._domainkey |
[unique DKIM key value] |
- |
Cryptographically signs your outgoing emails. Can be found within your cPanel account (described below) |
How to access your DKIM record?
Step 1: Login to your cPanel using the provided login credentials
Step 2: Locate ‘Email Deliverability’.
1. Once logged in, locate the ‘Email deliverability’ under ‘Email’ section.
2. Click on manage for the domain you want to see the DKIM record for.
3. Proceed to copy the DKIM record and add it to your domain’s DNS zone.
Important Notes:
Propagation Time: After updating these records, Please allow up to 48 hours for them to propagate globally.
Testing: After propagation, test email client auto-configuration with Outlook and Thunderbird.
Support: If you encounter any issues, please contact our support team and we’ll assist with the email set up.
