live chat, live help and live support for your website so visitors can instantly chat to someone online in your organisation for help and information.
Real-time communication features; Unlimited operators
Unlimited departments
Real-time chats – enable real-time chat communication with your visitors. interact with your visitors to provide a higher level of customer support, up-sell products, assist in purchase decisions, and offer that human touch to help you stay ahead of competitors.
Multiple chat requests – provide support with multiple support chat requests at the same time
Operator-to-operator chats – maximize productivity and efficiency with operator-to-operator chats, a powerful tool that allows free slow of communication in real-time between your operators
"Party is typing" notify – each party (visitor or operator) knows when the other is typing a message. this is helpful to keep both sides focused and alert for incoming messages
Email signature – embed the chat support status icon on all your outgoing emails. when the recipient receives the email, he/she can easily request support directly from their mailbox
Auto save transcripts – automatically save each transcript without taking action by the operator
Search transcripts – search through the saved transcripts for reference and training purposes
Please contact Webdev for a quote.
Product Options
Webdev. Web development, hosting and online business solutions
